If you have a technical problem with your PCTV product, with displaying video or hearing audio, please see the steps below, before sending a support request:
| 1. |
Make sure you have installed the latest software for your product. If you are not sure, which one you have to take, please click here for more information.
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| 2. |
Update the driver for your graphic- and audio adapter from the related manufacturer (see in the following the most popular manufacturers listed) |
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| 3. |
Install the latest Microsoft Updates for your OS. |
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Please check out the FAQs in our knowledgebase if we have an answer for your problem. |
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